Frequently Asked Questions

Vendy is an Agentic payment infrastructure that transforms communication channels into revenue generators. We provide the underlying technology that allows businesses to embed autonomous, high-conversion commerce experiences directly within apps like WhatsApp, Instagram, and Telegram.

Agentic payment refers to our Unified Payment Agent (UPA) technology. Instead of forcing users to leave their chat to visit a website or app, our infrastructure triggers a specialized checkout "agent" that handles the payment securely within the existing environment, reducing friction and drop-offs.

No. Customers can browse catalogs, book tickets, and complete payments directly within messaging apps or mobile browsers. Vendy works natively on both iOS and Android.

Currently, Vendy is optimized for WhatsApp, Instagram, and Telegram. We also support commerce workflows via SMS, Email, and QR codes.

• Cards: Visa, Mastercard, AMEX.
• Mobile Money: Supported across 19 African countries.
• Local Transfers: Vendy Direct (Nigeria).
• Digital Wallets: Apple Pay, Google Pay.
• Global Systems: UPI (India, Pakistan) and NFC/Tap-to-Pay.

No. Vendy powers commerce across Africa, GCC, Europe, USA, Asia, Latin-America, enabling borderless transactions.

Typical solutions redirect users to external URLs or require app downloads, leading to high abandonment rates. Vendy keeps the transaction in-app, meaning the customer never leaves the conversation. We combine shop-building, payments, and marketing tools into one agentic infrastructure.

Not at all. Vendy serves as your primary commerce hub. You can host your storefront, manage products, and collect payments entirely through your social messaging channels.

You can Start Selling Free. We offer entry-level access so you can set up your shop and begin accepting orders immediately.

You can launch your WhatsApp Virtual Terminal in minutes using our 100+ industry-specific templates (Fashion, Food, Beauty, etc.).

Vendy automatically supports multi-currency transactions (USD, GBP, EUR, etc.). You sell globally and get settled locally.

Yes. We provide plugins to sync your Shopify or WooCommerce inventory with your Vendy WhatsApp Virtual Terminal in minutes.

It is an automated engagement tool that allows you to send promos, recover abandoned carts, and broadcast updates directly to your customers' DMs.

Vendy provides a dedicated Scanner App. Your staff can scan QR codes at the gate for instant, secure check-in.

Yes. You can set up Regular, VIP, and VVIP tiers with specific capacity controls to prevent overselling.

Yes. Our dashboard allows you to manage one-time events, recurring shows, or multi-venue tours from a single interface.

Yes. Our infrastructure is built for 99.9% uptime and handles millions of transactions for financial institutions, telcos, and large-scale retailers.

Yes, through Sync. Retailers can accept NFC "Tap-to-Pay" transactions on any enabled mobile device, eliminating the need for bulky traditional POS hardware.

Yes. Our BSP (Business Solution Provider) services allow enterprises to white-label the technology, matching the terminal's look and flow to their brand identity.

We provide unified SDKs and libraries for Python, Node.js, and PHP, along with plugins for major e-commerce platforms.

Yes. Developers have access to a full sandbox environment with production-grade mock data, test keys, and a real-time debugger.

We are a Technical Partner and work alongside global leaders like Stripe, Kuda, NIBSS, and major commercial banks.

Yes. You can configure webhooks to receive real-time updates for successful payments, order confirmations, and settlements.

1. Sign Up Free: Create your account on the Vendy platform.
2. Setup Your Terminal: Choose a template and customize your storefront.
3. Add Products: Upload your catalog or sync your existing store.
4. Start Selling: Share your link or QR code and start converting conversations into sales.